AUTONOMOUS OPERATIONS
We turn chaos into automation.
Your team is buried in manual work that software should handle. We don't patch broken workflows. We replace them with systems that run on their own, so your people can focus on real work.
Same process, every time. No surprises.
Fixed scope. Fixed price. Weekly check-ins. You approve each step before we move forward.
Understand
We map how work actually flows today: where it breaks, what matters, and what can wait.
Build
One workflow at a time. Working inside your tools, not a sandbox that disappears.
Harden
Error handling, logging, fallbacks. The parts that keep it running when reality hits.
Handoff
Your team runs it. We train them, document everything, and stay available until they're confident.
What it means to build for production
Most AI work fails because it is treated like a demo.
We treat it like a system that has to run in production. That changes what we build, how we test it, and what you own when we are done.
It handles the messy reality of your data.
Clear validation rules and fallback behavior. When data is missing or malformed, the system knows what to do instead of breaking silently.
It knows when to stop and ask for help.
Clear rules and human review gates. The system knows what it can decide on its own and when to escalate to your team.
You can see exactly what it did and why.
Complete audit trails and decision logs. Every action can be traced back and explained, so you always know what happened.
It fails gracefully instead of breaking silently.
Built-in retries, escalation paths, and safe stops. When something goes wrong, the system handles it cleanly instead of leaving you in the dark.
Your team can run it without us.
Complete documentation, training, and handoff. You know how to operate it, how to fix common issues, and when to escalate.
Stop doing it manually
Routing, triage, approvals: the work that eats your week. We turn it into a system that runs itself, so you're not the bottleneck.
AI that does the job
Not a chatbot. Not a demo. It is a system that takes real action inside your tools, with guardrails you control.
You keep it running
We hand it off clean. Documentation, training, and support until your team runs it without us.
If this is your day-to-day, you’re not alone.
"My team's drowning in busywork."
We build the software that gets you out.
Your team isn’t the problem. The systems are. We design and build automations that make the work disappear.
The backlog never shrinks
Every week, more requests pile up. Your team triages instead of finishes. The queue just grows.
Critical knowledge lives in one person
When they're out, work stops. When they leave, the process leaves with them.
Quick fixes keep breaking
That Zapier you set up? It fails on edge cases. The script? Nobody remembers how it works.
More people, same problem
You hire. The work multiplies. Now you're coordinating more people doing the same broken process.
There's a better way. We build systems that handle the repetitive work reliably, so your team can focus on what actually matters.
We build systems that deliver results, not stress.
Understand Your Workflow
We map out how work actually flows, where it breaks down, and what success looks like. Nothing gets built until we understand the reality.
Build It to Last
We build the automation with safety limits, visibility, and integration into your existing tools. You see progress every week.
Hand It Off Cleanly
We train your team, document everything, and make sure you can run it confidently without us.
Understand
Map your workflow, identify bottlenecks, and define what success looks like.
Design
Plan the automation with safety limits, integrations, and clear acceptance criteria.
Build
Deliver working software in weekly checkpoints. You see progress, not promises.
Handoff
Train your team, document everything, and transfer full ownership.
Integrates with your stack
No surprises. No black boxes. No runaway scope.
You can see what it does
Every action logged. Every decision traceable. No black boxes.
Real-time visibility into what ran, what failed, and why.
It knows when to stop
Clear limits on what the system can decide vs. what needs a human.
Escalation rules defined before we write any code.
Security is built in
Permissions, data boundaries, and access controls designed from day one.
Not patched in later. Shaped from the start.
Scope stays locked
Clear deliverables. Clear milestones. No surprise changes.
Any scope change requires written agreement upfront.
You know what done means before we start
Every engagement produces the same core artifacts so you can evaluate risk, understand the system, and take ownership cleanly.
Operations Automation
High-Volume Document Processing
The Drag
The Stack
The Work
We replaced a manual triage queue with a pipeline that ingests requests, classifies them, routes them to the right path, triggers actions in existing tools, and escalates edge cases to human review.
From days to hours on most requests
Every decision logged with reasoning
What we did not automate
Final approvals and exceptions that require judgment stayed human. Risk flags halt the pipeline and route to a reviewer with a generated summary. The gate is intentional.
This scenario demonstrates our typical engagement structure. Real case studies with named clients available upon request.
Operations Automation for a FinTech Team
Scenario
A compliance team processing intake documents manually, creating multi-day backlogs and inconsistent outcomes.
What We Would Build
End-to-end intake automation that validates documents, flags risk factors, and routes to human review only when necessary.
Typical Outcomes
Significant reduction in manual triage, faster response times, and cleaner audit trails.
Typical Stack
Timeline
4-week Automation MVP Sprint
Deliverables
- Production workflow
- Admin dashboard
- Logging + monitoring
- Runbook + handoff
Designed for fast decisions
Fixed scope. Fixed price. Clear acceptance criteria.
You know what you get before we start.
Workflow Discovery
Get clarity before you build. We map your workflow, find the real leverage points, and give you a plan you can execute with any team.
- Complete workflow map
- Opportunities ranked by impact
- Risk and requirements documented
- Build plan with clear milestones
Production Build
One workflow, live in production. Integrations, review gates, error handling, and a handoff so your team can run it.
- One workflow, end-to-end
- Up to 2 system integrations
- Review gates and audit trail
- Monitoring and alerts
- Complete handoff package
Ongoing Delivery
Continuous improvement. New workflows, reliability upgrades, and operational support every month.
- Automation roadmap
- 1-2 workflow improvements/month
- Reliability upgrades
- Priority support
Security is built in,
not bolted on later
Permissions, data boundaries, and audit requirements are designed from day one, not patched in at the end.
Minimal permissions and scoped access. Systems only touch what they need to do their job.
Every action and approval is logged so you can trace what happened and why.
Clear data boundaries defined upfront. Proper environment separation and secrets handling.
We work with your requirements. Bring your own key, private instance, or open source options.
Most projects kick off within 1-2 weeks. The workflow fit check takes 2 minutes and tells you if your situation is a good match.
Yes. We build inside your existing stack: CRMs, databases, ticketing systems, whatever you already use. No new platforms required.
Scope is locked upfront. Any changes require written agreement and clear timeline impact. No surprise invoices, no moving targets.
You own it completely. We train your team, document everything, and stay available for questions. You run it without us.
Find out if your workflow fits
Answer 6 questions about your workflow. You'll get a clear recommendation: what to automate, what to leave human, and whether it makes sense for your situation.